Obsession Coins Terms & Conditions

1What are Obsession Coins?

Obsession Coins ("Coins") are a prepaid virtual credit system operated by Sole Obsession Ecommerce Ltd ("Sole Obsession", "we", "us") exclusively within the Sole Obsession platform at sole-obsession.com.

Coins have no monetary value outside the platform. They cannot be sold, gifted, transferred to another account, or redeemed for cash. Coins are a convenience feature designed to let buyers reward and interact with sellers in ways that go beyond standard purchase transactions.

These terms apply to all users of the Coins feature — buyers who purchase Coins, and sellers who earn Coins. They supplement (and do not replace) the Sole Obsession Terms of Service and Privacy Policy, which continue to apply in full.

2Purchasing Coins

Coins are available for purchase by registered buyers aged 18 or over. All purchases are processed securely through Stripe. By completing a purchase, you agree to these terms.

• All Coin purchases are final and non-refundable. Once Coins are credited to your wallet, no refund will be issued regardless of whether the Coins have been spent.
• Exceptions apply only where required by applicable law — for example, if a technical error results in a duplicate charge, or where US federal or state consumer-protection rules require a remedy.
• Prices are shown in USD. Any state or local sales tax will be added at checkout and is calculated and remitted via Stripe Tax where required.
• Coins are credited to your wallet immediately upon successful payment confirmation from Stripe.
• Sole Obsession reserves the right to suspend coin purchases for any account reasonably suspected of fraud, abuse, or policy violations without notice.

3Coin bundles and value

Coins are sold in fixed bundles. The current bundles and their prices are as follows:

Sole Obsession reserves the right to change bundle prices or add new bundles at any time. Price changes will not affect Coins already purchased and held in your wallet.

The effective value of a coin (10¢ at base rate) is used solely as an internal accounting reference. It does not constitute a promise of cash redemption at any rate.

4Using Coins

Coins can currently be used for the following actions on the platform:

• Coin deductions are immediate and non-reversible. Once Coins are spent, they cannot be returned to your wallet.
• Sole Obsession does not guarantee the availability of any specific seller, piece of exclusive content, or messaging feature at any time.
• The Coins feature is available only to sellers who have opted in. A seller may opt out at any time; existing unspent Coins in buyer wallets are unaffected.
• Sole Obsession reserves the right to add, modify, or remove Coin-enabled features at any time.

5Not e-money — closed-loop credits

Obsession Coins are not money, not stored value subject to money-transmitter regulation, not cryptocurrency, and not a security. Sole Obsession does not hold a money-transmitter license in any US state in respect of the Coins feature, because Coins qualify for the closed-loop / single-issuer exemption that applies under most state money-transmitter statutes. The basis for this exemption is as follows:

• Coins can only be used on the Sole Obsession platform — a closed-loop network operated by a single issuer.
• Coins can only be used for a limited range of goods and services: tipping sellers, unlocking exclusive content, and sending priority messages.
• Coins cannot be converted to cash, exchanged for other currencies, or transferred between users.
• Coins have no use or value outside the Sole Obsession platform.

Where any US state regulator subsequently determines that a money-transmitter or stored-value license is required for the Coins feature in that state, Sole Obsession will either obtain the relevant authorization or pause Coin sales to residents of that state. This does not affect users' existing rights under these terms.

6Seller earnings and payouts

When a buyer spends Coins on a coin-enabled seller's content or messages, the seller's share of those Coins is credited to their pending earnings balance in the seller dashboard.

• The minimum payout threshold is 200 Coins (equivalent to $20 at base rate).
• Payouts are processed via Stripe Connect to the seller's linked bank account. Sellers must have a verified Stripe Connect account to request a payout.
• The USD value paid out is calculated at the time of payout at the rate of $0.10 per Coin, regardless of which bundle the buyer originally purchased.
• Sole Obsession reserves the right to withhold or delay a payout where fraud, chargebacks, a policy violation, or an active account investigation is in progress.
• Sellers may request a payout at any time provided the minimum threshold is met. Payouts are not automatic and must be requested from the seller dashboard.
• Sole Obsession does not guarantee a specific payout processing time, though we aim to process transfers within 5 business days of a request.

7Tax obligations for sellers

Coin earnings constitute taxable income in the United States. Sole Obsession does not withhold federal or state income tax, FICA, self-employment tax, or any other levy on behalf of sellers — you are an independent contractor for tax purposes.

Sellers are solely responsible for:

• Reporting all platform earnings (Coin payouts plus any other Sole Obsession income) on their US federal tax return (typically Form 1040, Schedule C).
• Keeping adequate records of all coin transactions, including tips received, content unlock fees, and priority message fees.
• Paying any federal income tax, self-employment tax (Social Security + Medicare), and state income tax due on their net earnings.
• Making quarterly estimated tax payments to the IRS (Form 1040-ES) where annual net earnings are expected to exceed $1,000.

Sole Obsession (via Stripe) may also be required to share seller earnings data with state tax authorities and, in some states, to issue state-specific 1099 equivalents. By using the Coins feature, sellers consent to such reporting where required by US federal or state law.

8Inactivity and expiry

To ensure Coin balances remain current and the platform is not used to store indefinite dormant credits:

• A buyer's Coin wallet balance will expire after 12 consecutive months of inactivity. Inactivity is defined as no Coin purchase, spend, or receipt within the preceding 12 months.
• A seller's pending Coin earnings balance will expire if the account has been inactive (no logins, listings, or Coin transactions) for 12 consecutive months.
• Sole Obsession will send an email notice 30 days before expiry to the email address associated with the account. It is the user's responsibility to ensure their email address is current.
• Once Coins expire, they are cancelled and cannot be reinstated.

Inactivity expiry does not apply where the account is suspended or under investigation — in such cases, the balance is frozen pending resolution.

9Chargebacks and fraud

Sole Obsession takes chargeback abuse seriously. If a buyer initiates a chargeback or payment dispute with their card issuer after Coins have been purchased:

• The equivalent Coin balance will be deducted from the buyer's wallet. If the wallet has insufficient Coins (because they have been spent), the balance will go negative and must be settled before further Coin purchases are permitted.
• Where Coins from a disputed purchase have already been paid out to a seller, Sole Obsession may recover the equivalent amount from the seller's future earnings or pending balance. We will notify the seller in advance where possible.
• Accounts with a pattern of chargebacks, disputed transactions, or fraudulent behavior will be suspended and reported to Stripe and relevant authorities where appropriate.

Sole Obsession will always attempt to resolve a payment dispute directly with the buyer before initiating any clawback from a seller.

10Account termination

On voluntary account closure or suspension or termination by Sole Obsession:

• Buyers: any unused Coin balance will be forfeited. Sole Obsession will not refund unused Coins on account closure except where required by applicable law.
• Sellers: pending Coin earnings at or above the minimum payout threshold (200 Coins / $20) will be paid out to the seller's linked Stripe account, provided no fraud, chargeback, or active policy violation is under investigation. Pending earnings below the minimum threshold will be forfeited.
• Where an account is terminated for a serious breach of the Terms of Service or Content Policy (including fraud, illegal activity, or repeated violations), both buyer Coin balances and seller pending earnings may be forfeited without payout.

11Changes to these terms

Sole Obsession may update these Obsession Coins Terms at any time. Where changes are material — for example, changes to the refund policy, expiry rules, or seller revenue splits — we will:

• Provide at least 30 days' written notice by email to the address registered on your account; and
• Display a notice in your seller dashboard or buyer account for the same period.

Continued purchase or use of Coins after the notice period constitutes acceptance of the updated terms. If you do not accept the changes, you must stop purchasing Coins and contact us to request account closure.

Minor changes (such as clarifications, formatting corrections, or updates to contact details) may be made without notice and take effect immediately.

12Governing law and contact

These Obsession Coins Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware, except where you, as a US consumer, have a statutory right to bring an action in your home state.

Nothing in these terms limits your rights as a consumer under applicable US federal law or the law of your state of residence.

Operating entity: Sole Obsession Ecommerce Ltd (UK parent), trading as Sole Obsession
US Operations: Wilmington, Delaware
UK Company Number: 17019850
General enquiries: enquiries@sole-obsession.co.uk
Support: support@sole-obsession.co.uk